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Rule 17: Carry-On Baggage
 
- Full Text
- Rule 1: Definitions
- Rule 2: Application of Tariff
- Rule 3: Schedules and Operations
- Rule 4: Claims
- Rule 5: Currency
- Rule 6: Confirmation of Reserved Space
- Rule 7: Cancellation of Reservations
- Rule 8: Tickets - General
- Rule 9: Ticket Validity
- Rule 10: Application of Fares - General
- Rule 11: Round-Trip Fares
- Rule 12: Circle-Trip Fares
- Rule 13: Stopovers
- Rule 14: Routings
- Rule 15: Minimum Fares
- Rule 16: Rerouting
- Rule 17: Returned Check Charge
- Rule 18: Checked Baggage
- Rule 19: Conditions and Charges for Acceptance of Special Items
- Rule 20: Liability and Claims
- Rule 21: Electronic Surveillance of Passengers and Baggage
- Rule 22: Acceptance of Children
- Rule 23: Refusal to Transport
- Rule 24: Emergency Situations
- Rule 24: Emergency Situations
- GENERAL RULE.You are limited to one (1) carry-on bag and one (1) personal item on any flights that we operate, except as stated otherwise in this Rule 17.
- Carry-on bag. Your allotted carry-on bag must fit safely under the seat in front of you or in an approved overhead compartment and is subject to the following additional conditions:
- limited to 45 linear inches (114 cm) (L + W + H); and
- limited to 25 pounds (11 kg).
NOTE: We reserve the right to stow any carry-on baggage in the cargo compartment of the aircraft when necessary based on aircraft type, size of storage units, and storage availability in our sole discretion.
- Personal Item: Your allotted personal item must be small enough to fit safely under the seat in front of you. Personal items are generally such things as a purse, briefcase, laptop computer, small backpack, or similar piece. In each case, it must fit safely under the seat in front of you.
- Carry-on bag. Your allotted carry-on bag must fit safely under the seat in front of you or in an approved overhead compartment and is subject to the following additional conditions:
- EXCEPTIONS TO THE GENERAL RULE.
- Musical instrument.One musical instrument may be taken onboard as your allotted one carry-on bag if (i) it can be safely stowed in an approved carry-on stowage location and (ii) space is available upon boarding the aircraft, regardless of its size.
- Assistive Devices. Any assistive device carried onboard the aircraft for use by that qualified individual with a disability is not subject to any size or quantity limitation provided (i) it can be safely stowed in an approved carry-on stowage location and (ii) space is available upon boarding the aircraft.
- Ancillary Items. We will allow you to carry onboard the following ancillary items in addition to your allotted carry-on baggage at no extra charge, subject to any safety restrictions and space availability:
- a handbag or pocketbook;
- an overcoat, jacket or wrap;
- a small foot rug;
- an umbrella or walking stick;
- a camera and/or a pair of binoculars;
- a reasonable amount of reading matter for the flight; and
- food (includes baby food) for consumption on the flight.
- OTHER ITEMS.
- Child Restraint Seats and Booster Seats.
- Generally Counts as Carry-on Bag. A child restraint seat or booster seat may be taken onboard the aircraft, shall count against your allotted carry-on baggage allowance, and is subject to any space and storage limitations of the aircraft, provided, however, that a child restraint seat that (i) meets the requirements of Rule 12(E)(1) and (ii) is used for the duration of the flight, shall not count against your allotted carry-on baggage allowance.
- Use on Aircraft.See Rule 12(E) for conditions and restrictions on the use of a child restraint seats and booster seats on our aircraft.
- Strollers.
- Traveling with Child Using Stroller. We will allow you to carry a stroller onboard the aircraft without counting against your allotted carry-on baggage allowance if:
- you are traveling with a child using the stroller; and
- there is room on the aircraft for the stroller to be stowed safely beneath the seat in front of you or in and overhead compartment.
If your stroller cannot be accommodated on the cabin of our aircraft, we will accept it for travel in the baggage compartment as a gate checked item. Upon arrival, we will return your stroller to you at the arrival gate.
- Stroller Only. If you are not traveling with a child using the stroller, we will allow you to carry a stroller onboard the aircraft in lieu of one of your carry-on items if there is room on the aircraft for the stroller to be stowed safely beneath the seat in front of you or in an overhead compartment.
If your stroller cannot be accommodated in the cabin of our aircraft, we will accept it for travel in the baggage compartment as a gate checked item to your final destination, where you may retrieve it at the baggage claim area.
- Traveling with Child Using Stroller. We will allow you to carry a stroller onboard the aircraft without counting against your allotted carry-on baggage allowance if:
- Wagons, Carts, and Similar Items.Wagons, carts, and other similar items presented at the gate will not be accepted for travel in the cabin of our aircraft. These items may be checked to your final destination upon the payment of any applicable baggage fees and retrieved at the baggage claim area. See Rule 18: Checked Baggage.
- Dry Ice as Carry-On Baggage. The total amount of dry ice that may be carried per guest is 5.5 pounds (2.5 kg), whether as carry-on baggage or checked baggage. You may carry up to 5.5 pounds (2.5 kg) of dry ice in your carry-on baggage when used to refrigerate perishables subject to the following conditions:
- you identify the package to one of our representatives upon your initial check in;
- you clearly mark or label the package “Dry Ice” or “Carbon Dioxide Solid” and include the weight of the dry ice; and
- the package the dry ice is contained in allows for the release of gas pressure during transport.
- Other Items Not Addressed Above.There may be an occasion where you would like to carry onboard an item that would otherwise be acceptable for travel, except for it being too fragile or bulky to be placed in an overhead bin or under the seat in front of you. In that case, we may allow you to carry the item onboard and secure it in the seat next to you (a “seated item”) upon the following terms and conditions:
- Bulkhead Seats Must be Available. For safety reasons, any seated item must be carried in a bulkhead seat. Thus, there must be two adjoining bulkhead seats available – one for you and one for your seated item.
- Seat Purchase Required. You must pay for the extra seat for your seated item. We will charge you 100% of the then applicable adult fare. As a result, you will be entitled to same amenities for that additional purchased seat you are with respect to your own seat. This includes any meals, mileage credit, and baggage allowances applicable to the fare and itinerary. However, for mileage credit to be credited to your account for the extra seat, you must contact the HawaiianMiles department after travel is completed.
- Properly Secured. You must be able to properly secure your seated item in the aircraft seat next to you.
NOTE: We are not liable for any damages to any seated items.
- Child Restraint Seats and Booster Seats.
- RESTRICTED ITEMS.See Rule 18(F) for a list of restricted items that apply to both carry-on baggage and checked baggage and any related exceptions.
- FIREARMS AND LAW ENFORCEMENT OFFICERS OR DIPLOMATIC COURIERS.We may allow certain authorized persons e.g., a law enforcement officer or diplomatic courier, to be permitted to retain custody of his/her firearm or taser/electroshock weapon, and any ammunition upon duly identifying himself/herself to one of our agents at the time of check in.